Returns & Refunds

We want you to be satisfied with your purchase.

Due to the nature of our products, all sales are subject to the policy below.

ALL SALES FINAL

All sales are final.

We do not accept returns or exchanges on opened or used products for hygiene and safety reasons.
ELIGIBILITY FOR RETURNS

We only accept returns under the following conditions:

  • The item is unused and unopened
  • The item is in its original packaging
  • The return request is made within 14 days of delivery
NON-RETURNABLE ITEMS

The following items are not eligible for return:

  • Opened or used products
  • Items damaged due to misuse
  • Products purchased on sale or promotion
REFUNDS

If your return is approved:

  • Refunds will be issued to the original payment method
  • Shipping costs are non-refundable
  • Processing time may take 5–10 business days
DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Include:

  • Your order number
  • Photos of the item

We will review and resolve the issue accordingly.
SHIPPING LIABILITY

We are not responsible for:

  • Lost packages due to incorrect address provided by the customer
  • Delays caused by shipping carriers or customs
RETURN PROCESS

To request a return, contact:

support@nutrivionlabs.com

or click here.

Returns sent without prior authorization will not be accepted.
MEDICAL DISCLAIMER

Our products are not intended to diagnose, treat, cure, or prevent any disease.

For any other questions regarding return and refund policies, please do not hesitate to contact us.